diff --git a/web/support/FAQ.rst b/web/support/FAQ.rst
index 12af504b123ed84563d47a95bd92a7f00b9ea7b6..e4938863a62aea3d2af9bc0af9abfd99efcbc5eb 100644
--- a/web/support/FAQ.rst
+++ b/web/support/FAQ.rst
@@ -420,6 +420,28 @@ A recommended procedure for cloning an instance is to perform the following oper
 - verify that the snapshot is indeed among the images of the current project
 - launch a new VM, selecting "instance snapshot" as "boot source" and then selecting the above-created snapshot
 
+How can I move an instance from a project to another one?
+---------------------------------------------------------
+- Shut down the instance to move
+- Create a snapshot of the primary volume (vda) of the instance above
+- Create a volume from the snapshot just created
+- Create transfer from the volume just created
+- Download transfer credential that you will be asked to use later
+- Go to the destination project, in the `Volumes` tab and click on `Accept Transfer`
+- Complete the fields with `Transfer ID` and `Authorization Key`, then click on `Accept Volume Transfer`
+- On the just transfered volume select `Launch as Instance` and create the new instance
+
+To transfer other volumes mounted on the instance
+
+- Detach them
+- Create transfer from the volume
+- Download transfer credential that you will be asked to use later
+- Go to the destination project, in the `Volumes` tab and click on `Accept Transfer`
+- Complete the fields with `Transfer ID` and `Authorization Key`, then click on `Accept Volume Transfer`
+- Attach the volume to the instance clicking on `Manage Attachments`
+- ssh in the instance and mount the volume with `sudo mount -t xfs /dev/vdb <your_dir>`
+
+After have checked that your instance is working properly, you can delete it, and all the associated volumes, from the original project.
 
 
 Architecture