diff --git a/web/support/kb/openstack/Nova_failed_to_create_resource_provider.rst b/web/support/kb/openstack/Nova_failed_to_create_resource_provider.rst
new file mode 100644
index 0000000000000000000000000000000000000000..1a15ba2c34c12056e06e5aba99064a461ad632a0
--- /dev/null
+++ b/web/support/kb/openstack/Nova_failed_to_create_resource_provider.rst
@@ -0,0 +1,46 @@
+Nova compute - how to recover from the 'failed to creare resource provider' error
+=================================================================================
+
+In some circumstances, a nova compute can encounter the following error: '**failed to creare resource provider**'. When this error occurs, the nova compute is unable to migrate/create/reboot VMs.
+
+Here is the procedure to recover from this error:
+
+1. Identify the resource provider that matches the nova compute in error::
+
+	$ openstack resource provider list --name <compute-node-host>
+
+2. List all the allocations for this resource provider::
+
+	$  openstack resource provider show --allocations <resource-provider-id>
+
+3. For all the allocations UUIDs from the previous step, execute the following commands::
+
+	Get and **SAVE** the allocations for the server
+
+     $ openstack --os-placement-api-version 1.12 resource provider allocation show <allocation-id>
+     $ openstack server show <allocation-id>  // check in which compute node the VM is running
+
+     If the 'resource provider allocation show' command shows that there is ONLY ONE resource provider in the allocation, delete the allocation
+     $ openstack resource provider delete <allocation-id>
+
+     If there were multiple resource provider in the allocation, delete only the allocation for the compute node in error by omitting the resouce provider that matches the nova computer in error
+     $ openstack --os-placement-api-version 1.12 resource provider allocation set <allocation-id> --project-id <project-id> --user-id <user-id> --allocation rp=<other-resource-provider>,MEMORY_MB=<ram-quota>,VCPU=<cpu-quota>,DISK_GB=<disk-quota>
+
+4. Once you have deleted and **SAVED** all the allocations, delete the resource provider::
+
+     $ openstack resource provider delete <allocation-id>
+
+5. Restart nova-compute. The resource providers should be re-created successfully::
+
+6. Get the (new) resource provider UUID using the compute host name::
+
+	$ openstack resource provider list --name <compute-node-host>
+
+7. If necessary (meaning, 'openstack server show' from step 3 shows that the VM is running on the nova compute previously in error), restore all of the previously saved allocations for the servers on the compute node::
+
+	$ openstack --os-placement-api-version 1.12 resource provider allocation set <allocation-id> --project-id <project-id> --user-id <user-id> --allocation rp=<new-resource-provider>,MEMORY_MB=<ram-quota>,VCPU=<cpu-quota>,DISK_GB=<disk-quota>
+
+
+
+
+