diff --git a/web/support/index.rst b/web/support/index.rst
index 9a47b7c2be6ca4a24b334bef0ff512abc1c81480..3991e0e3f801830d992ad4aa29f58f2096bc940a 100644
--- a/web/support/index.rst
+++ b/web/support/index.rst
@@ -3,9 +3,8 @@ GARR Cloud Support
 
 Check the `FAQs <FAQ>`_ for answer to questions and solutions to common problems.
 
-For support requests, send mail to::
+For support requests, use the  `web portal <https://support.garr.it/jira/plugins/servlet/loginfreeRedirMain?portalid=49>`_  of the GARR Cloud-Support team.
 
-    cloud-support@garr.it
 
 .. toctree::
    :maxdepth: 1